'Labour cost and workforce management in retail'
Savings of between 3% and 7% on your personnel costs are perfectly feasible.
Professional WorkForce Management software combines historical data and intelligent prognosis with the specific know-how of the entrepreneur to make the best possible schedule. Expected numbers of visitors, expected sales, average spend per customer, the weather forecast and so on can all be taken into account to come up with optimized planning. This kind of planning will save the average store anything between 3% and 7% on personnel cost;
Increase sales by1% as a result of deploying the right person at the right time.
When one plans efficiently the shop-floor presence of staff is automatically better matched with the number of customers in the store. If more people get better service, sales will go up;
Till queues will diminish by as much as 40%.
Just like traffic flows, when a slight increase in the number of cars leads to a big increase in traffic jams, the same goes for in-store queues at the tills. More efficient scheduling which considers average sales per customer and expected number of customers, will inevitably lead to much more efficient till usage. Without large up-front investments.
A lot less administrative hassle for the shop manager equates to more time on the floor.
The automated nature of the WorkForce Management system reduces the number of errors and discussions. This will free up a lot of time for both store managers and the HR-staff. Secondly the exact clocking of overtime, special leave and other exceptions is a direct cost saver.
Less personnel turnover.
The incorrect and/or late payment of wages is the number one source of dissatisfaction for employees. Using time & attendance software, part of the WorkForce Management suite, will help retain personnel!