The day to day operation both provides and requires information.
MANUS+ WFM is equipped to receive and process information online.
- This information could include clock times from WEB or physical clock devices.
- The information could consist of actual visitors in the store right now.
- The data could concern who is available for which task.
Access to information at any moment, with respect to the current situation is extremely important and could cover practically anything.
An employee is 15 minutes late clocking in. Due to absence, the store is low on resources, so any available employees will have to be asked to come to work.
A store opening is threatened due to absence of a key-holder. An employee is at risk of creating unscheduled overtime, due to late clocking OUT.
MANUS+ WFM supports all these requirements by providing an automated data exchange, automated warnings and up-to-date information to managers.